Inside the cattery ~
The cattery is to the right as you drive in the car park. If you are not sure where we are on Woodham Lane click here.
Vaccination checks
Before we can admit your cat into the main cattery building we must see its current vaccination certificate.
Please ensure that everything is in order as your cat(s) cannot be admitted if you forget the certificate, it is out of date or your cat has only had the first injection of the initial two or restart following a lapse in vaccinations. Please ensure that your current vet's details are on the certificate, as we also require these.
Once the vaccinations are checked you can enter the cattery. This is via a safety corridor that ensures that no cat can escape should it get out of the pen whilst we are entering to feed or clean.
Inside the cattery
You are welcome to come into the cattery to see your cat in. We provide all that is needed for the stay but you are welcome to bring beds and toys to help settle your cat. If your cat needs grooming please bring your own brushes and combs.
Once inside the run we can let your cat out of its basket. Don't be worried if it doesn't immediately appear - some need time to realise that they are not at the vets! Also please remember that if you are stressed your cat will be too.
It's a little crowded in the run at this time but it is good that your cat gets to meet me in your presence - a reassuring handover. I will check that your cat knows where the cat flap is and if he or she is unfamiliar with one will prop it open.
If there is a little hissing and spitting at the neighbours don't worry. This very quickly dies down as the cat realises it is secure in its own environment. The sneeze barrier (gap) between runs ensures that cats cannot touch each other in any way.
We will store the cat basket for you ready to collect your cat again.
After your cat has settled in
Once your cat is settled we need to go back to reception to double check we have all your details correct.
Especially important are to:
- Complete a veterinary authorisation form in case your cat is sick when staying with us. It is essential that you mention any previous illnesses, especially things such as cat flu, eye infections, cystitis and blood in faeces. This will mean that we can be extra vigilant if necessary and also may avoid an unnecessary trip to the vets.
- Confirm when your cat had its last flea treatment and what brand you use.
- Give me a contact number for while you are away.
- Confirm your collection date and time.
Food
We provide a wide range of food and you are welcome to bring in a few treats that we will ensure are fed to your cat. If you bring any dry food please supply it in an airtight container (not the bag) clearly marked with your cat's name and provide a measure if required. We are sorry that we cannot use your cat's own bowls and dishes.
Collection
When you come to collect your cat you will be able to go into the cattery to see him / her in the run before we put them into the basket.
This is when you pay your bill and please remember that we only take cash or cheque.
Finally we hope your cat has a good holiday with us and wants to come again.